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nations responsive

Program Details

NationsBenefits has partnered with ADT Inc., to allow millions of Medicare Advantage (MA) and Part D Plan members access to personal emergency response services (PERS), under the NationsResponse® brand name.

The PERS benefit includes in-home Medical Alert base units and On-The-Go systems (wristband and pendant options) with help buttons and ADT monitoring to fit members’ lifestyles and budgets.

Members with a PERS benefit from NationsResponse, including their friends and family, will have peace of mind knowing that their loved ones have an emergency response system powered by ADT, one of the nation’s leading providers of security, automation, and safety solutions.

Emergency Response Solutions

All solutions include two-way communication to ADT monitoring centers, water resistant wristband and pendant options, and 24/7/365 monitoring services by ADT special senior sensitivity trained monitoring professionals.

On-The-Go (4G)

Provides freedom and peace of mind whether at home or miles away.

  • Mobile base unit with pendant range up to 300ft
  • No landline required
  • GPS location capabilities
  • Two-way voice communication
  • Fall detection* (optional)

Medical Alert Plus (4G)

Extended range offers additional functionality for those who wish to step outside of their home and feel protected.

  • In-home operations
  • Home temperature monitoring
  • Pendant range up to 600ft
  • No landline required
  • Fall detection* (optional)

Medical Alert Basic

Allows members and their loved ones to feel confident and safely independent at home.

  • In-home base unit
  • Landline required
  • Home temperature monitoring
  • Pendant range up to 300ft

Member Experience

Press Button

When the help button is pressed, an emergency alert is sent to a specially trained ADT monitoring professional. Fall detection pendants automatically send an alert if a fall occurs.*

Immediate Response

An ADT monitoring professional will speak with the member via the two-way voice feature.** They will confirm the emergency and arrange for help.

Get Help

At the push of a button, an ADT agent will alert caregivers, loved ones, or emergency responders based on the member’s preference.

*Fall detection pendant does not detect 100% of falls.
**Base unit must be nearby for the two-way voice feature to work.
*Fall detection pendant does not detect 100% of falls.
**Base unit must be nearby for the two-way voice feature to work.

Member Outcomes

Peace of Mind

Members and loved ones have less stress and anxiety knowing a safety net is readily available.

Greater Independence

Members who are aging in place or like to travel can maintain their independence with added protection.

Highly Reliable

Medical alert devices function around-the-clock and provide options and features to ensure members receive care when they need it.

Reduces Readmittance

Medical alert systems are a proven emergency response service that increases a member’s chances of returning to independent living after a hospital visit.

About ADT

ADT is a leading provider of security, automation, and safety solutions serving consumer and business customers, and the largest network of security professionals in the United States. They offer many ways to help protect customers by delivering lifestyle-driven solutions via professionally installed, do-it-yourself, mobile, and digital-based offerings for residential, small business, and larger commercial customers.

ADT has more than 300 locations and nine U.S.-based, owned and operated professional monitoring centers, serving the needs of health, security, and life safety customers.

Learn more about
partnership opportunities.

Contact us today and let's discuss how we can help increase and retain member enrollment with a PERS benefit designed to improve the overall health of your members.

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