Press Release

NationsBenefits Builds Momentum by Opening Three New Distribution Facilities and a Third Member Experience Center

August 26, 2021 09:00 a.m. ET By NationsBenefits

New operations facilities will enable the company to serve millions of new members Nationwide while creating hundreds of new jobs across Tennessee, Pennsylvania, and Utah.

NationsBenefits®, LLC., a leading supplemental benefits company, announced today the expansion of its operations with the three new distribution facilities in Nashville, Pittsburgh, and Salt Lake City, and an additional Member Experience Center also in Nashville. The decision to expand the company’s presence to Tennessee, Pennsylvania, and Utah is the next step in the business’s growth strategy and commitment to serving national, regional, and local health plans and their members. Each new location is expected to be staffed and fully operational in Q4-2021.

The decision to expand our presence into Nashville, Pittsburgh, and Salt Lake City was a logical step in our business growth strategy.”

Michael Parker, Chief Operating Officer at NationsBenefits

NationsBenefits has experienced several months of significant momentum across all lines of business, and the expansion comes at a time when the company is implementing partnerships with numerous health plans in preparation for Medicare’s Open Enrollment Period that begins on October 15 and runs through December 7, 2021. This period is when Medicare beneficiaries can join, switch, or drop a plan for coverage beginning on January 1, 2022. Medicare Advantage (MA) plans are seeing increasing numbers of enrollees year over year who have social risk factors and complex medical needs, and the need for supplemental benefit solutions is on the rise. NationsBenefits is poised to continue its growth trajectory by focusing on customizable, cost-effective solutions in health care that can help plans improve health outcomes and address the unmet needs of their members.

“The decision to expand our presence into Nashville, Pittsburgh, and Salt Lake City was a logical step in our business growth strategy,” said Michael Parker, Chief Operating Officer at NationsBenefits. “These cities are growing, and each has diverse talent that can help us continue to innovate while meeting the highest level of service delivery standards in the healthcare industry.”

NationsBenefits is ramping up for January 1, 2022, when it will begin fulfilling over-the-counter (OTC) orders received from health plan members nationwide with two-day delivery. The company will also fulfill product orders and provide customer support for all benefit-related inquiries around the clock, 365 days per year, beginning in January. These innovations double down on NationsBenefits’ commitment to advancing consumerization in the healthcare industry.

Since its inception in 2015, NationsBenefits has been a leader in providing comprehensive supplemental benefit solutions that surpass traditional designs with exceptional service delivery. Today, NationsBenefits has over 500 employees and currently serves more than 20 million members in the U.S. The company is recognized as one of the fastest-growing private companies in Florida and the U.S., and its headquarters is in Plantation, FL.

About NationsBenefits

NationsBenefits® is a leading supplemental benefits company that partners with managed care organizations to provide innovative healthcare solutions aimed at driving growth, improving outcomes, reducing costs, and delighting members. We surpass traditional benefit designs by taking a consultative approach to understanding each valued client’s objectives, and we offer customized programs that can be targeted or scaled to effectively engage members who have diverse needs. With our compliance-focused infrastructure, technology, care continuum and best-in-class service delivery model, health plans can depend on our company to maximize the value-based care delivered to millions of people who deserve a better quality of life. To learn more, visit

August 26, 2021 09:00 a.m. ET By NationsBenefits