NationsBenefits® recognizes the paradigm shift from patients to consumers. As patients become more responsible for their healthcare decisions, payments, and outcomes, it is only natural that we don’t think of ourselves as just a receiver of care.
Today’s consumers are responsible for driving higher demand for their healthcare experience and expect a more effective and efficient experience across the care spectrum, including wellness, prevention, illness, and chronic care.
To that end, NationsBenefits has positioned itself to excel as a true end-to-end, member-centric healthcare provider.
Here’s what that looks like:
Members can schedule an annual hearing test with no out-of-pocket cost and we coordinate all appointments with a local provider.
Call us at 877-439-2665 and speak with a representative who will schedule your no-cost hearing test with a local provider.
If your test results show hearing loss, we help you select the highest quality hearing aids using your hearing benefit.
We work with your provider to fit your hearing aids and schedule all follow-up appointments to ensure your complete satisfaction.
Members can use our digital hearing experience to access their hearing benefit from a computer or smartphone with internet connection.
From your computer or mobile device, log into the online member portal to access all your hearing benefits.
Take an online hearing test and if necessary, order hearing aids using your benefit allowance with shipping at no additional cost.
At any time during the process, you can connect with a representative to assist with questions and follow-up care.
Members can order over-the-counter health and wellness products with at-home delivery for no additional cost.
Log in to your health plan's OTC site, call us at the number provided or use the catalog mail order form, and we'll process your order.
We will fulfill your order and deliver to the location of your choice at no additional cost.
You can also use your OTC Network® card to shop at participating retail locations.
Members will have peace of mind knowing they have added protection in the event of an emergency, or when safety or personal security is compromised.
When pressing the personal help button on the pendant, wristband or base unit, an emergency alert is sent to an ADT special senior sensitivity trained monitoring professional. Fall detection pendants automatically send an alert if a fall occurs* and an ADT monitoring professional is there to respond.
An ADT monitoring professional will communicate with members via the two-way voice feature to confirm the emergency and arrange for help. In the event of an emergency, ADT agents can contact loved ones on the member’s behalf.
If members are unable to respond for any reason, the built-in GPS helps first responders locate the member in the event of an emergency or when personal security is compromised.