Members

NationsBenefits® recognizes the paradigm shift from patients to consumers. As patients become more responsible for their healthcare decisions, payments, and outcomes, it is only natural that we don’t think of ourselves as just a receiver of care.

Today’s consumers are responsible for driving higher demand for their healthcare experience and expect a more effective and efficient experience across the care spectrum, including wellness, prevention, illness, and chronic care.

To that end, NationsBenefits has positioned itself to excel as a true end-to-end, member-centric healthcare provider.

Here’s what that looks like:

Member Experience

Hearing Benefit With
Our Provider Network

Members can schedule an annual hearing test with no out-of-pocket cost and we coordinate all appointments with a local provider.

  • Schedule Hearing Test

    Call us at 877-439-2665 and speak with a representative who will schedule your no-cost hearing test with a local provider.

  • Hearing Test & Hearing Aids

    If your test results show hearing loss, we help you select the highest quality hearing aids using your hearing benefit.

  • Follow-Up Care

    We work with your provider to fit your hearing aids and schedule all follow-up appointments to ensure your complete satisfaction.

Hearing Benefit With Our
Digital Hearing Experience

Members can use our digital hearing experience to access their hearing benefit from a computer or smartphone with internet connection.

  • Member Portal

    From your computer or mobile device, log into the online member portal to access all your hearing benefits.

  • Hearing Test & Hearing Aids

    Take an online hearing test and if necessary, order hearing aids using your benefit allowance with shipping at no additional cost.

  • Online Representatives

    At any time during the process, you can connect with a representative to assist with questions and follow-up care.

OTC Benefit

Members can order over-the-counter health and wellness products with at-home delivery for no additional cost.

Order Your Products

Log in to your health plan's OTC site, call us at the number provided or use the catalog mail order form, and we'll process your order.

Receive Your Order

We will fulfill your order and deliver to the location of your choice at no additional cost.

Shop Retail

You can also use your OTC Network® card to shop at participating retail locations.